Terms of Service

By accessing or using the LuxeShop London website (luxeshoplondon.co.uk), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website. These terms apply to all visitors, users, and customers of LuxeShop London Ltd, a company registered in England and Wales.

LuxeShop London operates as an e-commerce aggregator platform that curates and links to products from trusted suppliers, primarily Amazon. We do not act as the merchant of record, nor do we process payments directly for these products. All purchases are completed on the respective supplier's website (e.g., Amazon.co.uk). We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

To access certain features, you may need to create an account. You are responsible for: • Maintaining the confidentiality of your account credentials. • All activities that occur under your account. • Notifying us immediately of any unauthorised use of your account. You must be at least 18 years of age to create an account and make purchases on our platform. We reserve the right to suspend or terminate accounts that violate these Terms of Service.

All prices are displayed in British Pounds Sterling (GBP) as provided by our partner suppliers. Because we operate as an affiliate aggregator, we do not process orders directly. When you click to buy a product, you are redirected to the partner's website (e.g., Amazon.co.uk) where the transaction is completed. While we strive for accuracy by regularly updating product information, prices and availability are determined by the final seller and are subject to change without notice. The final price and availability will be confirmed at checkout on the partner's website.

LuxeShop London does not collect or process payments directly. All payments are securely processed by the partner website (e.g., Amazon) where you complete your purchase. Please refer to the payment policies and accepted methods of the respective partner website during checkout.

As an affiliate platform, LuxeShop London does not ship products directly. Delivery times, shipping costs, and fulfillment are handled entirely by the partner seller (e.g., Amazon). Many products curated on our platform are eligible for free or expedited delivery through the partner's services (such as Amazon Prime). Risk of loss and title for items are governed by the shipping policies of the respective partner website where the transaction is completed.

Because purchases are made directly on our partners' websites (e.g., Amazon), all returns, exchanges, and refunds are subject to the return policies of those respective platforms. If you need to return an item, please initiate the return process through your account on the partner website where the purchase was made. We do not process returns or issue refunds directly, but our curated partners typically offer robust 14-day to 30-day return policies in compliance with UK consumer law.

All content on our website, including text, graphics, logos, images, and software, is the property of LuxeShop London Ltd or our content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission. Product images and descriptions may be provided by third-party suppliers (Amazon, AliExpress) and are subject to their respective intellectual property rights.

To the fullest extent permitted by law, LuxeShop London Ltd shall not be liable for: • Any indirect, incidental, or consequential damages arising from your use of our services. • Loss of profits, data, or business opportunities. • Damages resulting from third-party actions or products. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the relevant order. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

LuxeShop London participates in affiliate programmes with Amazon and AliExpress. This means we may earn a commission when you click on affiliate links and make a purchase on those platforms. This does not affect the price you pay. Our editorial content and product recommendations are independent of our affiliate relationships.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also have rights under the laws of your country of residence.

We may update these Terms of Service from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Terms. The date of the latest revision is shown at the top of this page.

If you have any questions about these Terms of Service, please contact us: • Email: legal@luxeshoplondon.co.uk • Address: LuxeShop London Ltd, London, United Kingdom For customer support enquiries, please use: support@luxeshoplondon.co.uk