Everything you need to know about how we ship your orders.
Last updated: June 2026
As an affiliate aggregator, LuxeShop London curates products but does not ship them directly. All orders are fulfilled by our trusted partners (primarily Amazon.co.uk).
Shipping methods, costs, and timeframes are determined by the partner seller. You will see all available shipping options (including Prime delivery if applicable) during checkout on the partner's website.
Orders are processed according to the partner's timeline, typically within 1–2 business days. You will receive shipping confirmation directly from the partner.
Most products featured on LuxeShop London are specifically selected for fast, reliable delivery within the United Kingdom.
International shipping availability is determined by the individual seller on the partner platform. Please check the shipping details on the partner's website before completing your purchase.
Once your order is placed on the partner's website, you can track its progress directly through your account on their platform (e.g., your Amazon Orders page).
The partner platform will send you tracking updates via email or app notifications according to their standard procedures.
All returns and refunds are subject to the policies of the partner platform where you completed your purchase. Our partners generally offer robust 14-day to 30-day return windows.
To initiate a return, please log into your account on the partner's website (e.g., Amazon.co.uk) and follow their standard return process.
Refunds are processed by the partner platform directly to your original payment method, according to their timeline.
For any issues regarding delayed, lost, or damaged packages, please contact the customer support team of the partner platform where the purchase was made.
If you need help navigating LuxeShop London or have questions about our curation, our team is always here to help.